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Refund Policy

At Nest Sterling, we aim to ensure the satisfaction of our clients. If you are not entirely satisfied with your purchase, we're here to help.

2. Returns

  • You have [e.g., 30] calendar days to return an item from the date you received it.

  • To be eligible for a return, your item must be unused and in the same condition that you received it.

  • Your item must be in the original packaging.

  • Your item needs to have the receipt or proof of purchase.

3. Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund after inspecting the item.

  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).

  • You will receive the credit within a certain amount of days, depending on your card issuer's policies.

4. Shipping

  • You will be responsible for paying your shipping costs for returning your item.

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Non-Refundable Items

Certain items might be exempt from being returned or may only be eligible for exchange or store credit. These may include:

  • Custom-made or personalized products

  • Sale items or promotional items

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us.

7. Contact Us

If you have any questions on how to return your item or about our refund policy

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